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Engineering & Technical Support

Connect with our technical team for general inquiries, material specifications, or drawing reviews.

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Why Partner with Xinmao Metal?

  • Premium Fabrication: Precision PVD, custom cutting, and brushed finishing.
  • Global Fulfillment: Robust production capacity to meet your project timelines.
  • Expertise: Luxury interior fit-outs, facade engineering, and bespoke metalwork.
  • Compliance Support: Full material certifications (SS 304/316, Aluminum Alloy) for international standards.

Your Question, Answered

Customization & Technical

What steel grades do you use for coastal/humid areas?

We primarily use SUS 304 and SUS 316/316L. For coastal or high-corrosion environments, we strictly recommend SUS 316 and provide official Material Test Certificates (MTC) to guarantee chemical composition and anti-rust performance.

Can you fabricate directly from our CAD or BIM drawings?

Yes. Our engineering team works seamlessly with AutoCAD, SolidWorks, and BIM. We will review your files, optimize them for production, and issue detailed shop drawings for your approval before manufacturing.

What PVD colors and finishes do you offer?

Finishes include Hairline, Mirror (8K), Satin, and Bead Blasted. For coloring, we use premium PVD coating in Champagne Gold, Rose Gold, Brass, Bronze, and Black. Anti-fingerprint (AFP) coating is available.

How do you guarantee the precision of large panels?

We utilize advanced CNC laser cutting and precision V-grooving to keep tolerances within ± 0.5mm. For complex architectural elements, we perform pre-assembly in our factory to ensure perfect on-site fit.

Do you support metal replication for renovation projects?

Yes. Send us your site measurements, photos, or samples. We can reverse-engineer and replicate the original architectural metal designs while upgrading the material to modern standards.

Commercial & Logistics

What is your Minimum Order Quantity (MOQ)?

We do not set a rigid MOQ for project-based orders. Whether you need a single mock-up prototype or large-scale cladding panels, we support your project needs. Pricing scales with volume.

What is the typical lead time for production?

Standard samples take 7–14 days. Custom batch fabrication typically takes 20–35 days after drawing approval and deposit. Urgent project schedules can be accommodated upon request.

How do you pack products to prevent transit damage?

All finished surfaces are protected by double-layer laser film, wrapped in PE foam, and packed into heavy-duty, fumigation-free plywood crates or steel-framed pallets to prevent shifting during ocean freight.

Do you ship worldwide and what trade terms do you accept?


Yes, we ship globally (Americas, Europe, Middle East, Asia). We support flexible Incoterms including EXW, FOB, CIF, DDU, and DDP, and assist with all necessary export customs documentation.

How do you handle on-site installation issues?

All components are numbered to match the drawings. We provide 24/7 remote technical support via video calls. Depending on the project scale and complexity, we can also dispatch professional engineers to your site for hands-on installation guidance.